IMS | Insurance Telematics

Solutions and Services that Monetize Your Entire Book of Business

Transform and grow your organization with our broad spectrum of insurance telematics solutions.

IMS Insurance Telematics

Accelerate Your Telematics Transformation

The transformative digital age has already disrupted many industries from music to car sharing and banking – now is the time for insurance. The reality is that this digital shift is resulting in new and better solutions as well as new and better ways to do business – the result: more value to the consumer. This comes at a time when consumer satisfaction with insurers is at an all-time low with high turnover, low trust and ultimately no loyalty with insurance organizations. Using technology enables you to offer greater value; build trust with policyholders; and provide rich, engaging experiences that can “Uberize” the industry.

As a result, organizations are re-engineering the way they do business and implementing telematics-based solutions equipped with connected car services that provide their users with increased customer value. The net result is more loyalty and safer drivers.


Insurance Telematics Helps Increase Engagement


Turn Data Into Opportunity

You can confidently identify and act on insights to help your business thrive by leveraging IMS Insurance Telematics capabilities to collect and analyze data of all your automotive policyholders - across your entire book of business.

Gain the Necessary Insights to:

  • Better understand your drivers
  • Help you plan new products and services
  • Assist with the creation of new pricing models including risk assessment and policy premiums

Benefit an Organization Through:

  • Better control of claims costs
  • Improved customer loyalty and retention
  • Increased acquisition
  • Rich engagement of your policyholders



Emerging Trends

Overview of Industry Factors and Trends Shaping the Global Automotive and Insurance Sector


Social Trends Social Trends Social Trends

Social Trends

  • Connected lifestyles
  • High mobile penetration
  • IoT proliferation
  • Millennials now a significant market segment
  • Asset sharing vs. owning
  • More openness to new ways of doing things

Automotive Trends Automotive Trends Automotive Trends

Automotive Trends

  • Cars always connected with no subscription
  • In-vehicle access to connected services
  • New safety technologies
  • Autonomous functionality
  • Multi-usage cars
  • Multi-driver cars

Insurance Trends Telematics Insurance Trends Telematics Insurance Trends Telematics

Insurance Trends Telematics

  • Lower entry costs
  • New digital insurers
  • Driver-centric policies
  • Disruptive insurance products
  • Insurers as tech companies
  • Blurring of traditional market boundaries
Companies of all sizes, across the automotive and insurance sector, are taking part in this digital evolution. This is your opportunity to get ahead of the curve and leverage IMS Insurance Telematics to take advantage of disruption for industry leadership.



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Improve Loss Ratios and Simultaneously Encourage Safe Driving Practices

Connect With All Your Policyholders. Anytime. Anywhere.

IMS Insurance Telematics provides every policyholder with a mobile telematics app (white-labeled) that enables valuable insurance and driver services at limitless scale and increases speed to market in ways traditional programs and infrastructure cannot touch.


  • Collect high-quality driving data from all users
  • Provide an easy to use mobile telematics app for insurance and driver services
  • Develop and sell innovative insurance products and connected driving applications
  • Obtain with no fixed monthly costs or device investment
  • Introduce vehicle services with add-on telematics devices
    • Customized user experience to meet client objectives and needs
    • Personal driving apps to increase engagement and adoption
    • Mobile SDK & APIs that are available for integration into client apps


Mobile Telematics

Increase Your Customer Base and Grow Your Entire Book of Business — RISK-FREE

Get, keep and grow customers with IMS Insurance Telematics. Our innovative and unique model for deploying and managing connected car insurance services increases customer profitability and maximizes a customer’s lifetime value, allowing both insurers and policyholders to benefit in a viable way.


What’s Included

Reach more of your potential and existing customers effectively across multiple channels and devices without any challenges.




Gain enhanced capabilities by extending the functionality of IMS Insurance Telematics with relevant add-on services.



All services are backed by IMS’ deployment expertise and experience best-in-class security architecture, and strong intellectual property protection consisting of over 200 patents and patents pending.

Learn How Insurance Telematics Can Grow Your Entire Book of Business

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Explore IMS Insurance Telematics In More Detail

Learn more about the various insurance telematics solutions, services and capabilities available through IMS.

End-to-End IMS UBI Intelligence Solution

Positive selection and improved behavior can reduce claims by 20%. With IMS UBI Intelligence, insurers can realize better risk assessment for premium pricing. IMS UBI Intelligence provides a complete turnkey solution for insurance companies and offers data source device-agnostic monitoring, full logistics, data storage and customer support.


Turnkey solutions available for:


Personal Lines UBICommercial Lines/Fleet UBI

IMS UBI Intelligence Solution

Try & Buy Customer Acquisition

Mobile apps are effective tools to engage new and existing customers, reduce customer acquisition costs and grow your book of business. IMS’ Try & Buy customer acquisition tool offers policyholders a 30-day free trial; and has been proven to entice trial, usage, and overall services adoption and acquisition.


Learn more about:


Mobile Telematics/Try and Buy/Customer Acquisition Solutions

Mobile Telematics

Driver Coaching and Feedback

Young drivers are 75% less likely to cause an accident after one year of telematics behavior assessment and coaching. IMS provides solutions to engage, coach and guide drivers.


Learn more about:


Driver Coaching and Feedback

Driver Coaching

Distracted Driving Detection

Distracted driving accounts for 50% of all automotive accidents. With IMS’ Distracted Driving capabilities, insurers can detect distracted behaviors, including time, duration and even severity level of smartphone usage while driving to reduce crashes and claims.

The information is displayed to the driver, for distracted driving coaching and safety awareness purposes, with the goal of reducing driving behaviors that lead to significant accidents. And of course, we also have the ability to provide insurers with a score.


Learn more about:


Distracted Driving Detection

Distracted Driving Solution

Safety Score

Insurers can deter bad driving behavior using a suite of variables that includes: Time of Day, Day of Week, Distance, Cornering, Driver's Speed, Acceleration and Braking. Each individual behavior is scored independently and is rolled up into an overall safety score that policyholders can work to improve by themselves, or via engaging social competition including available Top Driver leaderboards.


Learn more about:


Mobile Telematics

Safety Score

Policyholder Value-Added Services

Leveraging the strength of IMS’ award-winning DriveSync connected car platform, insurers are able to offer a suite of value-added connected car services that build brand relationships, increase loyalty and offer the added value of peace of mind:




  • Roadside Assistance - Offers policyholders a value-added connected car service via on-demand roadside assistance that leverages their location, vehicle type and phone number to dispatch the correct service assistance at very competitive rates.
  • Vehicle Servicing – Provides policyholders with information about nearby, certified Service Locations should a vehicle require service. For OBD users, vehicle details can be shared to inform the policyholder of additional detail about the vehicle problem and an accurate estimate of the repair.
  • Find My Car – Provides policyholders with added value by connecting them back to the location of their car in busy parking scenarios.
  • Incident Assistant – Provides a valuable tool to policyholders in times of emergency. Users can record information about license, insurance, vehicle damage as well as injuries using a combination of photo capture, easy-to-use forms and diagrams. When completed, this information can be shared with their insurance company and/or claims agent, providing peace of mind when it’s needed the most.


Learn more about:


DriveSync Connected Car Platform



A comprehensive SDK for mobile telematics and custom apps, with a suite of interfaces that allows insurers to create differentiated solutions based on their strategy and target market. Now, insurers have the ability to create highly differentiated, bespoke solutions or leverage our reference applications to get to market quickly by integrating telematics and digital services into their existing insurance app.


SDK/API for Telematics Insurance


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Policy Management Integration for Guidewire PolicyCenter™

Seamless integration with third-party policy management systems (Accelerators for Guidewire PolicyCenter) provides out-of-the-box functionality for a tight process throughout the customer lifecycle including qualification, quotation and renewal.


Submit, Qualify, Quote, Issue, Maintain, Change, Renew


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Policy Management Integration

Claims Management Integration

Seamless integration with third-party claims management systems provides out-of-the-box functionality for a tight process throughout the life of a claim. This service provides the estimated severity of an incident, the point of impact on the vehicle and the location of the vehicle post-accident to facilitate faster and more efficient claims processing.



FNOL Incident Detection

Upon confirmation, incident detection enables faster, accurate and more efficient notifications to insurance carriers, which helps facilitate vehicle replacement or towing services for the policyholder. When coupled with claims management and event reconstruction, FNOL can reduce the average total cost of a claim by up to $800 if reported within 30 minutes and enable insurers to detect and prevent fraud, which collectively cost US insurers $5-7 billion annually.


Learn more about:


FNOL Incident Detection


Scoring and Rating

Flexibility is key to a smooth big data and analytics journey. IMS offers full flexibility in scoring and rating to precisely assess risk for each policyholder and encourage safe driving.


The right scoring and rating for your business:

  • Flexible Options: Create a scoring and rating model leveraging any of three methods:
  • Unique Rating Systems: Create differentiation through a unique scoring system.
  • Expanded Scores: Leverage a selection of scoring variables for your algorithms.
  • Scoring UX: Displays scoring and events in an easy-to-understand experience for policyholders.


Learn more about:


Scoring and Rating

Scoring and Rating<

Program Management and Insights Dashboard

IMS Business Center helps equip your program teams with program data and analytics necessary to help better manage users, inform decision makers and provide insights for measuring the success and health of your connected car or insurance telematics program.



Learn more about:


IMS Business Center



Learn How Insurance Telematics Can Grow Your Entire Book of Business

Request More Information About Our Risk-Free Proposition

Learn more about IMS Insurance Telematics Risk-Free Proposition.

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