Company | About Us

Intelligent Mechatronic Systems

Pioneering the Connected Car.

Break out of Market Conventions and Succeed in Usage-based Insurance


Our unique approach of converging in-car infotainment, automotive telematics and wireless technology has resulted in an impressive range of solutions. From insurance and government, to fleets and everyday drivers, the company’s innovations are pioneering the connected car category and revolutionizing the way people travel.

 

IMS’ DriveSync platform leads the way in leveraging the Internet of Things (IoT) to deliver a safe, seamless user experience. From an IoT perspective, DriveSync leverages current, and future, devices, infrastructure, and data with advanced analytics to provide intelligent services to drivers. For more information on our connected car technology vision that is being realized today, visit DriveSync Connected Car Platform.

IMS is privately held with over 140 employees distributed across key engineering and support centers in North America, Europe and the Middle East. IMS headquarters are located in Waterloo, Ontario, the heart of Canada’s Technology Triangle. IMS was founded in 1999 by Dr. Otman Basir, a leading intelligent systems expert, and the company’s CEO, President and technology visionary.

From our early success in developing automotive safety products, IMS is dedicated to vehicle safety and

intelligence, evolving beyond vehicle component applications to include industry-leading, award-winning connected vehicle solutions that greatly enhance driver behavior, improve productivity and make it safer for drivers to acquire and manage critical information efficiently whenever required.

Through continuous innovation and forward-looking innovations, IMS has developed a portfolio of +200 connected car patents and patents-pending across a diverse range of technologies worldwide. IMS is ISO 9001 registered, ISO 27000 compliant, and has a strong relationship with multiple universities for joint research projects and advancement of core technologies. The DriveSync® connected car platform builds on over a decade of IMS proprietary technology and research and development conducted within IMS.

 

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The IMS Journey eBook

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Innovation born of personal experience

Learn about the story behind the technology and download the IMS Journey eBook

Key Facts about IMS

  • We are a privately held technology company founded in 1999 and based in Waterloo, Ontario, Canada – the heart of Canada’s Technology Triangle.
  • We have over 140 highly qualified employees driving innovation through ongoing research and development.
  • We have +200 connected car patents and patents-pending for informatics, driver analytics, vehicle safety and more.
  • We are quality focused – it’s in our DNA. We are ISO 9001:2015 certified, as well as compliant in a number of other quality credentials, including ISO 27000. In fact, IMS is in the top 15% of 1.5 million companies worldwide to achieve ISO 9001:2015 certification a year in advance of the mandatory deadline. This new standard highlights our ability to manage quality in our products and services, which translates into further safety and a quality experience for our end users.
  • We are a member of ITS America, ITS Canada, ngConnect and APMA Connected Vehicle Group.
  • We are the recipient of numerous industry awards.
  • We participate in joint research projects with the University of Waterloo and Queen’s University, in partnership with the Natural Sciences and Engineering Research Council of Canada (NSERC).
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Our Vision


Transforming the vehicle experience by humanizing the relationship between you and the vehicle.

Our Mission


Deliver innovative traveler-centric connected vehicle services combining telematics, infotainment, and data intelligence to make transportation safer, smarter, and greener.

WHY IMS IS YOUR #1 PARTNER

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We focus on relationships, not transactions

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We provide innovative solutions based on customer needs

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We are committed to your success and your customers’ satisfaction

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We offer products that will grow with your business and your customers

Our Quality Commitment

At IMS, quality is in our DNA. It is in everything we do; from the way we design and create our products, to the way we ship them, and embedded in our methods of marketing and selling them.

In our quest to provide confidence and world-class connected car solutions to you and all our customers, we insist on quality at every turn. After all, our mandate to make vehicles safer, smarter and greener depends on the highest of standards! To ensure these high standards, we’ve sought to qualify our best-in-class status with internationally recognized designations, as well as continuous assessment and improvement plans that see regular updates to all of our processes.

TO DATE, OUR CERTIFICATIONS INCLUDE:

ISO 9001:2015 Certified

A well-known certification standard that validates we have proven, consistent quality practices built into our products, as well as all company output. Customers can be assured that quality is built-in from start to finish, helping us deliver a solid and overall satisfying experience.


IMS continually seeks out industry-best quality certifications in the spirit of continuous quality improvement and we will be adding to these important designations in the future. What this means to you is that you can be assured that IMS is delivering your products and services constructed at the very highest standards for quality.

The IMS Quality Policy

ONE TEAM. ONE GOAL. CUSTOMER FOCUS.

Intelligent Mechatronic Systems Inc. (IMS) is committed to be the global market innovator and leader in the development of advanced sensing, telematics, telecommunications and advanced data analytics solutions that help drivers be safer, smarter and greener. 

Our objective is achieved by having a well-defined quality management infrastructure with the goals of meeting, and exceeding, customer expectations. This includes continuous measurement and assessment of all activities associated with design, development, testing, supply, service and support, as well as continuous improvement programs, to ensure best-in-class customer delivery.

Our Environmental Policy

At IMS, we are committed to helping drivers be safer, smarter and greener.


Our mission is to promote global environmental leadership by providing environmentally safe and friendly practices in all that we do, including our:

  • Solutions and services - empowering others to make environmentally sound decisions based on data analytics and education.
  • Business practices and operations – integrating environmental responsibility into every aspect of our business.
  • Workplace and culture - by continually educating and supporting IMS employees to incorporate environmental and sustainable solutions – both at work and at home.

At IMS, we are committed to making a difference by contributing to a greener society.