Career Opportunities at IMS

Intermediate Network Administrator/Help Desk Support

It's 8:00 am. Your phone already has 10 messages, your email looks like the employee roster and that 'nice' employee just tracked you down coming out of your car in the parking lot - yes, you are IT.

Intelligent Mechatronic Systems (IMS) knows Information Technology (IT) and we understand who we need to add to our team. Our new Intermediate Network Administrator/Help Desk Support person will have dynamic knowledge of Microsoft technologies, hardware and software support and most importantly, the personality and drive to take tasks to completion with a smile. Reporting to the Manager of Information Technology, you will have the resources and support to help you succeed.

About IMS:

Intelligent Mechatronic Systems Inc. (IMS) specializes in the research, development and production of innovative and progressive solutions in the areas of telematics, automotive safety and mobile media. Our proprietary technologies, which combine mechanical engineering, electronic controls, detection sensors and computational intelligence, are aimed at making 'safer and smarter' vehicles. IMS' solutions include: iLane™ a hands-free and eyes-free, voice-based email solution for in-vehicle use; DriveSync® GPS fleet and vehicle tracking, and iPAID™ a turn-key GPS-based system for Usage Based Insurance (UBI) offerings and government programs. IMS is based in Waterloo, Ontario, Canada. Please visit our website at www.intellimec.com.

Primary Duties/Responsibilities:

  • Support all IT needs throughout the organization via telephone, email or in person
  • Interface with vendors, continuously acting as an ambassador for the Corporation
  • Administer network services and servers as required
  • Make the best possible use of existing hardware to fit client needs

Required Qualifications:

  • Proficient in computer assembly and repair
  • Experience with all versions of Windows software
  • Experience in Windows server administration (Windows NT, 2003, 2008)
  • Proficiency with Linux server administration
  • Proven ability to multitask, prioritize appropriately and follow a task through to completion
  • Proficient in software installation and advanced troubleshooting techniques
  • Outstanding customer service orientation, with the ability to work through issues professionally and respectfully

    • Other technologies we are passionate about

    • MySQL, Microsoft Exchange, Microsoft Active Directory, LDAP servers or clients, Blackberry Enterprise Server, Virtualization software, FlexLM, Network Devices (wireless, routers, managed switches), DHCP, DNS, RAS, back up systems deployment and administration, Help desk ticketing systems, Cisco hardware, ERP system administration, basic HTML, PHP, LAMP service administration etc. (we could really go on.)

Addresses:

Email: Send email submissions to careers[at]intellimec.com. Be sure to reference Job ID: INAHD-090508 in the subject of the message. Failure to do so may result in your submission going unnoticed.

Postal Mail: 161 Roger St, Waterloo, Ontario, Canada. N2J 1B1

Fax: 519-745-9774

No phone calls, please. Only those considered for the position will be contacted by IMS. IMS is an Equal Opportunity Employer.

 

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